Terms of Service

1. Agreement to Terms

By accessing or using Steadily ("Service"), operated by Steadily ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

2. Description of Service

Steadily is a social media automation platform that:

• Analyzes your website content to create personalized voice profiles
• Generates AI-powered social media posts from your blog content
• Schedules and manages social media posting workflows
• Provides content approval and management tools
• Offers WordPress plugin integration for enhanced functionality

3. User Accounts and Registration

3.1 Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old to use our Service
• One person or entity may maintain only one account

3.2 Account Responsibility

• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage from unauthorized account access
• You may not transfer, sell, or assign your account to another party

3.3 Account Termination

• You may terminate your account at any time through your account settings
• We may suspend or terminate accounts that violate these Terms
• Upon termination, your right to use the Service ceases immediately
• We may retain certain information as required by law or for legitimate business purposes

4. Plan Tiers and Billing

4.2 Billing and Payment

• Paid plans are billed in advance on a recurring basis
• All fees are non-refundable except as required by law
• We may change pricing with 30 days' notice to existing subscribers
• Failed payments may result in service suspension

4.3 Free Trials

• Pro plan includes a 7-day free trial for new users
• Trial automatically converts to paid subscription unless cancelled
• Only one trial per user/organization is permitted

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our Service to:

• Generate social media content from your own website/blog content
• Schedule and manage social media posts for your business or organization
• Analyze your content to improve social media strategy
• Connect your social media accounts for automated posting

5.2 Prohibited Uses

You may not use our Service to:

• Generate content that is illegal, harmful, threatening, abusive, or discriminatory
• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Spread misinformation, spam, or malicious content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the Service for any commercial purpose not expressly permitted
• Create fake or misleading profiles or content
• Violate social media platform terms of service

5.3 Content Guidelines

• Generated content must comply with all applicable social media platform policies
• You are responsible for reviewing and approving all content before posting
• We reserve the right to refuse generation of content that violates our policies
• Content that promotes violence, hate speech, or illegal activities is prohibited

6. Intellectual Property Rights

6.1 Your Content

• You retain ownership of your original website content and social media accounts
• You grant us a limited license to access and analyze your content for service provision
• Generated content based on your input becomes your property
• You are responsible for ensuring you have rights to any content you provide

6.2 Our Intellectual Property

• Steadily owns all rights to the Service, including software, algorithms, and branding
• You may not copy, modify, distribute, or reverse engineer our Service
• Our trademarks and service marks may not be used without permission
• We retain rights to aggregated, anonymized usage data and analytics

6.3 Third-Party Content

• Our Service may include content from third-party sources for insights and inspiration
• Such content is used under fair use principles for transformative purposes
• You must respect intellectual property rights when using any generated content
• We are not responsible for third-party content or infringement claims

7. AI-Generated Content and Disclaimers

7.2 Content Review Responsibility

• You must review all generated content before posting or publication
• We strongly recommend human oversight for all automated posting
• You are responsible for compliance with social media platform policies
• Generated content should align with your brand voice and values

7.3 Platform Integration Risks

• Social media platforms may change their APIs or policies without notice
• We cannot guarantee continuous integration with third-party platforms
• Platform-specific posting failures are outside our control
• You should maintain backup posting methods

8. Privacy and Data Protection

8.1 Privacy Policy

• Our collection and use of personal information is governed by our Privacy Policy
• By using our Service, you consent to our data practices as described
• We implement appropriate security measures to protect your information
• You may request access to or deletion of your personal data

8.2 API Keys and Credentials

• Social media API keys you provide are encrypted and stored securely
• We never share your credentials with unauthorized parties
• You are responsible for maintaining the security of your API keys
• Revoke access through our Service if you suspect compromise

8.3 Content Privacy

• Your website content is processed to provide our Service
• We do not sell or share your content with third parties for marketing purposes
• Content analysis may be performed using third-party AI services (OpenAI)
• You may opt out of certain data processing features

9. Service Availability and Support

9.1 Service Uptime

• We strive to maintain high service availability but do not guarantee 100% uptime
• Scheduled maintenance will be announced in advance when possible
• We are not liable for damages caused by service interruptions
• Critical issues will be addressed as quickly as possible

9.2 Customer Support

• Support is provided based on your plan tier
• Free plan users receive community support and documentation
• Paid plan users receive email support with response time commitments
• Pro plan users receive priority support and advanced assistance

9.3 Service Modifications

• We may modify, update, or discontinue features with reasonable notice
• Major changes affecting paid features will include transition periods
• We will provide migration assistance for significant platform changes
• Continued use after modifications constitutes acceptance

10. Limitation of Liability and Warranties

10.1 Disclaimer of Warranties

• The Service is provided "as is" without warranties of any kind
• We disclaim all warranties, express or implied, including merchantability
• We do not warrant that the Service will be error-free or uninterrupted
• You use the Service at your own risk

10.2 Limitation of Liability

• Our liability is limited to the amount you paid for the Service in the past 12 months
• We are not liable for indirect, incidental, or consequential damages
• This includes lost profits, data loss, or business interruption
• Some jurisdictions do not allow liability limitations, so these may not apply to you

10.3 Indemnification

• You agree to indemnify us against claims arising from your use of the Service
• This includes claims related to your content, social media posts, or Terms violations
• You will cover reasonable attorney fees and costs for covered claims
• We will notify you promptly of any claims and cooperate in defense

11. Third-Party Services and Integrations

11.1 Social Media Platforms

• Our Service integrates with Twitter/X, Bluesky, and other social platforms
• Each platform's terms of service apply to your use of their services
• We are not responsible for platform policy changes or account suspensions
• Platform integration features may change based on API availability

11.2 WordPress Plugin

• Our WordPress plugin requires appropriate permissions to function
• Plugin updates may require manual installation or approval
• We support recent WordPress versions but cannot guarantee compatibility with all configurations
• Plugin functionality depends on your hosting environment and WordPress setup

11.3 AI Services

• We use OpenAI and other AI services for content generation
• Third-party AI service terms and policies apply to content processing
• AI service availability and capabilities may change over time
• You may be required to accept additional terms for AI features

12. Termination and Effect of Termination

12.1 Termination by You

• You may terminate your account at any time through account settings
• Paid subscriptions will continue until the end of the current billing period
• No refunds are provided for partial billing periods
• You may export your data before termination

12.2 Termination by Us

• We may terminate accounts for Terms violations or non-payment
• We will provide reasonable notice except for serious violations
• Upon termination, access to the Service ceases immediately
• We may retain data as required by law or for business purposes

12.3 Effect of Termination

• All rights and licenses granted to you under these Terms will cease
• You remain responsible for any outstanding obligations
• Provisions regarding liability, indemnification, and disputes survive termination
• You may request data deletion subject to legal retention requirements

13. Dispute Resolution and Governing Law

13.1 Governing Law

• These Terms are governed by the laws of the United States
• Any disputes will be resolved in courts with jurisdiction over our business location
• We both waive any right to jury trial for disputes under these Terms
• You may have additional rights under local consumer protection laws

13.2 Dispute Resolution Process

• We encourage good faith efforts to resolve disputes informally first
• Contact us through our support channels to discuss any concerns
• If informal resolution fails, disputes may proceed to binding arbitration
• Class action lawsuits are waived to the extent permitted by law

13.3 International Users

• The Service is operated from the United States
• International users consent to jurisdiction and applicable law as described
• Local laws may provide additional rights that cannot be waived
• We make no representation that the Service is appropriate for use in all jurisdictions

14. Miscellaneous Provisions

14.1 Entire Agreement

• These Terms constitute the entire agreement between you and Steadily
• They supersede all prior agreements and understandings
• No modifications are valid unless made in writing and signed by both parties
• If any provision is found invalid, the remainder remains in effect

14.2 Assignment and Transfer

• You may not assign or transfer your rights under these Terms
• We may assign these Terms in connection with a business transfer
• Any attempted assignment by you without consent is void
• These Terms bind and benefit permitted successors and assigns

14.3 Waiver and Severability

• Our failure to enforce any provision does not waive our right to do so later
• Waivers must be in writing to be effective
• If any provision is unenforceable, it will be modified to be enforceable
• The remainder of the Terms remains in full force and effect

14.4 Force Majeure

• We are not liable for delays or failures due to circumstances beyond our control
• This includes natural disasters, government actions, or technical failures
• We will make reasonable efforts to minimize service disruptions
• Extended force majeure events may justify service modifications

15. Contact Information

16. Changes to Terms of Service

We may update these Terms of Service from time to time. When we make changes:

• We will notify you by email or through a prominent notice on our Service
• The "Last Updated" date at the top will be revised
• Material changes will include a reasonable notice period before taking effect
• Continued use of our Service after changes constitutes acceptance of the updated Terms

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These Terms of Service are effective as of October 2025 and govern your use of the Steadily service.